This Privacy Policy explains how we collect, use and protect your information when you:

• use our website
• contact us with a travel enquiry
• make a booking
• subscribe to marketing communications

By using our website, submitting an enquiry or making a booking, you agree to the terms of this Privacy Policy.

We may update this policy from time to time to reflect changes in legal or operational requirements. The latest version will always be available on our website.

Who We Are

Travel Aspired
A trading name of TA Virtual Solutions Ltd
Watmough’s Arcade
Hedon
Hull
United Kingdom

Email: hello@travel-aspired.com

Information We Collect

Depending on the nature of your enquiry or booking, we may collect:

• Name, address, email address and telephone number
• Travel preferences and enquiry details
• Passport information and visa details where required for travel
• Payment or banking information where necessary to process bookings
• Information relating to medical or accessibility requirements relevant to your travel arrangements
• Marketing preferences
• Information provided through competitions, surveys or promotions

When you use our website, certain technical information may also be collected automatically, including:

• IP address
• browser type
• device information
• pages visited
• usage statistics

How We Use Your Information

We use your information to:

• Provide travel quotations and process bookings
• Communicate with you regarding your travel arrangements
• Liaise with airlines, tour operators, hotels and other travel suppliers
• Provide customer support
• Send relevant travel updates and marketing communications where permitted
• Improve our website and services
• Meet legal and regulatory obligations

Sharing Your Information

We do not sell your personal information.

We may share your information where necessary to deliver your travel arrangements. This may include:

• Swanland Travel
• airlines
• tour operators
• hotels
• insurance providers
• payment providers
• public authorities such as immigration or customs agencies where required

We only share information relevant to fulfilling your enquiry or booking and take reasonable steps to ensure your information is handled securely.

Some suppliers may be located outside the UK or European Economic Area. Where this applies, appropriate safeguards will be used in accordance with UK data protection law.

Marketing Communications

Where you have given consent, we may contact you by:

• email
• telephone
• SMS
• post

You can unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.

Website Cookies & Analytics

Our website may use cookies and similar technologies to improve functionality, monitor website performance and enhance user experience.

We may use analytics tools such as Google Analytics to understand website usage trends. This information does not personally identify you.

You can manage cookie settings through your browser preferences.

Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access or disclosure.

Information submitted through our website is stored securely within the UK wherever possible.

Your Rights

Under UK data protection law, you may have the right to:

• request access to your personal data
• request correction of inaccurate information
• request deletion of your information
• object to certain processing activities
• withdraw consent for marketing communications

Requests should be made in writing using the contact details below.

Please note that we may be required to retain certain information for legal, regulatory or contractual purposes.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

The Data Protection Officer
Travel Aspired
Watmough’s Arcade
Hedon
Hull
United Kingdom

Email: hello@travel-aspired.com

Your Right to Complain

If you are unhappy with how your information has been handled, you have the right to complain to the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: https://ico.org.uk